General
The Exhibition Company BV (“The Exhibition Company”) is an exhibition organization. We public and trade fairs and events. In addition, The Exhibition Company offers online media and communication services.
We process personal data when performing our services. In this privacy statement you can read which personal data The Exhibition Company collects and uses from you and how we handle it. We recommend that you read this statement carefully.

 

The Exhibition Company is the controller. Our contact details are:

The Exhibition Company BV
Speelmanshof 7
5324 DC Ammerzoden

info@exhibitioncompany.nl
T. +31 30 6666358

 

Applicability
This privacy statement applies to all processing of personal data by or on behalf of The Exhibition Company and its affiliated companies.

 

Handling your personal data
The Exhibition Company considers your privacy important and will handle your personal data as carefully and securely as possible. The Exhibition Company will adhere to the privacy regulations.

The Exhibition Company records personal data as part of its services. For example, when you participate in a trade fair, register for one of our newsletters, have your badge scanned during a trade fair visit, indicate your interest or otherwise contact The Exhibition Company. This can be personal data, but also data that is used by us to make analyzes about the use of our websites, such as the number of times our websites are visited and which pages are viewed.

 

Layout privacy statement
In this privacy statement we indicate which personal data we can process from you. Which personal data that is depends on which services you use and which data you leave on our websites. For example, we will process different personal data of our visitors to physical or online services than of our (potential) exhibitors.

In order to inform you as well as possible, we have made a distinction between the processing of personal data for a number of specific services of The Exhibition Company and the use of our websites and social media channels. In this section you will find general information about the processing of your personal data that applies to all these services and to the processing of personal data via our websites and social media channels.

 

Basis for processing
The Exhibition Company uses the personal data mentioned under the buttons, among other things, for the execution and settlement of an agreement. For example, consider the agreement with you as a visitor or exhibitor at a trade fair or event. The Exhibition Company may also have a legal obligation to process your personal data, such as tax obligations.

The Exhibition Company may also use your personal data because The Exhibition Company has legitimate business interests to do so. These interests include providing good service, generating income, protecting financial interests and keeping customers informed about (new) products and services of The Exhibition Company.

If The Exhibition Company processes personal data on the basis of your consent, The Exhibition Company will request this from you separately. You may always withdraw your consent, but the data processed up to the moment of withdrawal will continue to be processed lawfully.

 

Transfer outside the EU
Your personal data may be processed outside the EU, because certain service providers of The Exhibition Company are located in a country outside the EU, such as Mailchimp. Your data may also be stored by third parties outside the EU due to the use of services from Google Analytics, Facebook, Twitter and Linkedin. All these parties are 'EU-US privacy shield' registered, which means that they will comply with European privacy regulations.

 

Cookies
The Exhibition Company uses cookies for an optimal website experience, to analyze the use of our websites, to enable the sharing of social media content and to show targeted advertisements.

 

What are cookies?
Cookies are small text files that are placed on your computer, tablet or mobile phone via a website of The Exhibition Company and are read when you use our websites. Below you will find an explanation of the different types of cookies that The Exhibition Company places.

 

Functional cookies
The Exhibition Company uses a number of functional cookies. These allow us to store information for you that will improve your experience on the websites. The functional cookies that we place via our various websites have the following purpose, for example:
• remember your preferences, such as if necessary. the language you have chosen
• enable access registration

 

Measure cookies
In order to be able to adapt our website to the wishes and interests of the visitor, we use measurement cookies, also called analytical cookies. This allows us to see which pages are causing problems for visitors, which are popular, etcetera. This information is important to us in order to be able to continue to develop a pleasant website experience for you. We only use data for this that cannot be traced back to you as a person.

 

Social media cookies
Social media cookies make it possible to easily share a page via social media or to show social content about a topic (e.g. tweets). The social media for which cookies can be placed are, for example, Twitter, LinkedIn, Google+ and Facebook.

 

Advertising cookies
The Exhibition Company uses cookies to prevent you from seeing the same advertisement too often. The Exhibition Company also uses cookies that enable us to display banners to you after your visit to our site.

Remove and reject cookies
You can delete the cookies on your device and refuse the placing of new cookies via your browser settings. The method may differ per browser. For Google Chrome see this link and for Internet Explorer this link how you can delete the different types of cookies. You can also find more information via the Consumers' Association via “Delete cookies”.

More information about cookies
More information about cookies can be found at the Consumers' Association under “What are cookies?”.

 

Profiling
The Exhibition Company will combine the information collected on its websites and through other sources, in order to offer you the best (online) experience and service.

 

Retention periods
The Exhibition Company does not store your personal data for longer than is necessary for the aforementioned purposes of processing. This means that your personal data will be kept for as long as it is necessary to achieve the relevant goals.

We must keep certain personal data for longer, because The Exhibition Company must comply with statutory retention obligations, such as the fiscal retention obligation.

 

Security
The Exhibition Company has of course taken security measures to protect your personal data against loss or unauthorized access.

 

Your rights
Under the privacy regulations you have a number of rights which are described below.

 

Insight
you have the right to inspect your personal data. After receiving your request, you will receive an overview of your personal data within one month.

 

Correction
If your information is incorrect, we will correct it at your request.

 

To clear
You can request us to have your personal data removed. The data can only be deleted if it is incorrect or no longer relevant.

 

To limit
If you believe that The Exhibition Company is processing your personal data unlawfully or incorrectly, you can have that processing limited.

 

Objection
You can object to the processing of your personal data due to personal circumstances. If you object to the processing of your personal data for direct marketing, we will terminate that processing as soon as possible.

 

Handover
You can request the transfer of your personal data if the data has been provided on the basis of permission or an agreement with The Exhibition Company.

 

Questions and requests
Do you have questions about this privacy statement or a request about the processing of your personal data? Then send a message to:

The Exhibition Company BV
info@exhibitioncompany.nl

To prevent us from providing, correcting or deleting the wrong data, we ask you to identify yourself when submitting such a request. This can be done by sending a copy of a valid proof of identity. Do not forget to make your citizen service number (BSN) and your passport photo illegible on the copy. For example, you can use the 'KopieID' app.

 

Complaint about the processing of your personal data
If you have a complaint about the processing of your personal data by The Exhibition Company, we will gladly try to resolve this together with you. If this does not lead to the desired result, you have the right to file a complaint with the privacy regulator, the Dutch Data Protection Authority. You can contact the Dutch Data Protection Authority for this.

 

Changes privacy statement
The Exhibition Company can adjust its privacy statement. New versions are always published on our websites. We recommend that you regularly consult the privacy statement so that you are kept informed of changes.

Date of last change: July 11, 2018

Fairs and events
Online media services
Websites and social media

 

Fairs and events
The Exhibition Company organizes trade fairs and events. As a visitor or exhibitor of these fairs and events, you provide The Exhibition Company with personal data, for example when ordering an entrance ticket for a fair, by participating in the fair, or by requesting information.

Personal data
In the context of a trade fair or event, The Exhibition Company may process the following data from you:

• name and address details;
• Contact details, such as (mobile) telephone number and email address;
• Sex;
• Titles;
• Imagery;
• Date of visit;
• Number of visits
• Internal administration number;
• Areas of Interest;
• Information for lead generation (such as eg brand usage, buying behavior or intention, investment need);
• Opt-in information;
• Visitor records in your name;
• Badge & ticket scans:
- scanning your badge or ticket at the entrance to determine the number of visitors and to gain insight into show/no-show
- scanning your badge at lecture theaters, where the speaker gets your data
• Position and company name;
• decision-making power;
• Sector/sector in which you work;
• Interest in The Exhibition Company services;
• Clicking behaviour;
• Transactions with history;
• IP address;
• Content of your communication with The Exhibition Company;
• Data from evaluations and customer satisfaction surveys;
• Signing authority;
• Chamber of Commerce data;
• VAT number;
• Billing address;
• Social media;
• Payment details;
• Signature;

Purposes of processing
The Exhibition Company processes this personal data for various purposes, such as:
• Communication purposes;
• Organization and implementation of agreements relating to (participation in) trade fairs and events;
• Registration;
• Reading and sending login codes;
• Delivery of services;
• Processing and handling orders;
• Relationship management, PR and marketing, including sending mailings and information about the products and services of The Exhibition Company;
• Lead generation;
• Cross selling and up selling;
• Finding equivalent profiles/acquisition purposes;
• Improving services;
• Preparing analyzes to improve the visitor experience;
• Monitoring, collecting and following up on leads;
• Personalize and improve digital marketing campaigns;
• Carrying out specific promotions and competitions;
• Conducting (customer satisfaction) surveys;
• Billing and payment purposes;
• Settlement of payment disputes;
• Processing reports for theft or damage;
• Recording and handling malfunctions, complaints and incidents;
• Making payments;
• Collection of claims, including placing them in the hands of third parties;
• Handling disputes and having an audit performed;
• Maintaining contacts with customers or suppliers;
• Direct marketing;
• Comply with legal obligations and court orders;
• Approval of stand designs;
• Providing information in case of different stand construction;
• Reading and sending login codes;
• Planning, bidding and invoicing stand and event security;
• Regulatory compliance and court orders;
• Conducting disputes;

Third parties
In the context of the performance of its services, The Exhibition Company may exchange your personal data with third parties. Think of the parties involved in the organization and implementation of the trade fairs and events of or in The Exhibition Company, IT suppliers and suppliers of facility services.

As an exhibitor you have access to a specially designed online environment of The Exhibition Company. The information you provide there can be provided by The Exhibition Company to third parties who can approach you for services that are an addition to the services of The Exhibition Company. The reason for this provision is on the one hand to obtain additional income and on the other hand to be able to offer you the most complete service possible, so that you can profile yourself optimally as an exhibitor at The Exhibition Company.

In addition, we may have to provide your personal data to third parties if we are legally obliged to do so. For example, the police or the municipality can request data from us, for example in the context of fraud, security or investigation.

 

ONLINE MEDIA SERVICES
The Exhibition Company offers online media services through various websites. Content or product information is offered via these websites.

Personal data
When you leave your details to be able to download content or for product information, you actively provide personal data to The Exhibition Company, such as the following data:
• name and address details;
• Contact information, such as e-mail address and telephone number;
• Sex;
• Job and company data
• Downloaded document;
• Information completed on application forms;
• Content of communication;
• Channel of origin;
• Date of download or request;
• Opt-in details;
• IP address.
Purposes of processing
In the context of the online media services, The Exhibition Company processes your personal data for various purposes, such as:
• Providing an online marketplace for content and product information;
• Execution of agreements with content and product providers;
• Bringing the applicant and supplier of content and/or products into contact
• Matching supply and demand;
• Maintain communication, including answering questions and handling complaints;
• Delivery of services;
• Relationship management, PR and marketing;
• Lead generation;
• Cross selling and up selling;
• Finding equivalent profiles/acquisition purposes;
• Improving services;
• Preparing analyzes to improve the visitor experience;
• Monitoring, collecting and following up on leads;
• Building interest profiles for advertising purposes;
• Personalize and improve digital marketing campaigns;
• Carrying out specific promotions and competitions;
• Conducting (customer satisfaction) surveys;
• Facilitating contacts within the community;
• Security of the systems;
• Regulatory compliance and court orders;
• Conducting disputes.
Third parties
In the performance of its services, The Exhibition Company may exchange your personal data with other parties. Think of IT suppliers of our systems or the website administrator.

In addition, the nature of our online media services requires the transfer of your personal data to third parties. This applies, for example, if you download content (white papers) from third parties on one of our online portals and/or request product information. You can then be approached by the relevant third party (the provider of the white paper or supplier of a product). This is only done with your permission. The final processing of your personal data by the respective provider is the sole responsibility of the respective provider. You can contact that provider for further information about how it handles your personal data.

In addition, we may have to provide your personal data to third parties if we are legally obliged to do so. In the context of the audit, an accountant can view personal data. The police or the municipality can request data from us, for example in the context of fraud, security or investigation.

 

WEBSITES AND SOCIAL MEDIA
If you fill in a web form, subscribe to one of our newsletters or contact us via the online contact form, you leave personal data. In addition, we may collect information about the use of our websites, such as which pages are viewed.

Personal data
The following personal data can be processed by The Exhibition Company via the website and by means of online communication.
• name and address details;
• Contact information, such as e-mail address and telephone number;
• Sex;
• Date of birth;
• Function and company details;
• Payment details;
• Transactions with history;
• Click behavior and online visitor data;
• Channel of origin;
• Opt-in information (subscribing to newsletters / offers);
• Areas of interest and visitor information;
• Login details (possibly using Social Media);
• IP address and device identifiers;
• Content of online communication with The Exhibition Company;
• Profile photo of your social media profile if you approach The Exhibition Company via social media;
• Content (social media, telephone and chat) conversations with The Exhibition Company;
• Content of complaints;
• User profiles;
• Institutions.

Purposes of processing
In providing its services, The Exhibition Company processes your personal data for various purposes, such as:
• To keep you informed of news, current events and products and services of The Exhibition Company;
• Maintain communication, including answering questions and handling complaints;
• Accepting and processing orders;
• Improvement of (online) services;
• Execution of promotions and competitions;
• Reporting and analysis purposes;
• Relationship management, PR and (direct) marketing, including sending information about the products and services of The Exhibition Company and partners;
• Lead generation;
• Cross selling and up selling;
• Monitoring, collecting and following up on leads;
• Compliance with regulations and complying with court orders;
• Conducting disputes.

Third parties
For online communication, The Exhibition Company uses the services of other parties, such as the website host and providers of social media channels.

We may also have to provide your personal data to third parties if we are legally obliged to do so. In the context of the audit, an accountant can view personal data. The police or the municipality can request data from us, for example in the context of fraud, security or investigation.